- Deploy, configure, and manage Azure Virtual Desktop (AVD) environments.
- Install and maintain session hosts, host pools, application groups, and workspaces.
- Configure Azure networking, virtual machines, storage accounts, and load balancing.
- Integrate AVD with Microsoft Entra ID (Azure AD) and Active Directory Domain Services.
- Manage FSLogix profiles and Azure Files or Azure NetApp Files.
- Monitor AVD performance and troubleshoot user connectivity issues.
- Perform Windows image creation, customization, and lifecycle management.
- Configure security policies, Conditional Access, and Microsoft Defender.
- Implement backup, disaster recovery, and business continuity solutions.
- Apply Windows and Azure updates while minimizing service disruptions.
- Collaborate with networking, security, and infrastructure teams.
- Create technical documentation and standard operating procedures (SOPs).
- Provide Level 2/Level 3 support for Azure Virtual Desktop incidents.
Required Skills & Experience:
- 3+ years of experience with Microsoft Azure.
- Hands-on experience deploying and managing Azure Virtual Desktop (AVD).
- Robust knowledge of:
- Windows Server (2019/2022)
- Active Directory & Group Policy
- FSLogix
- PowerShell scripting
- Experience with Microsoft Intune and Microsoft Endpoint Manager.
- Knowledge of Azure Monitor, Log Analytics, and Azure Backup.
- Understanding of virtualization technologies such as Hyper-V or VMware.
- Familiarity with Microsoft 365 administration is an advantage.
Preferred Certifications:
- Microsoft Certified: Azure Solutions Architect Expert (Preferred)
Soft Skills:
- Excellent troubleshooting and analytical skills.
- Strong communication and documentation abilities.
- Ability to work independently and in a team environment.
- Experience supporting enterprise users in production environments.
- Ability to manage multiple priorities under tight deadlines.
Nice to Have:
- Experience with Infrastructure as Code (Terraform/Bicep).
- Azure Automation and Azure DevOps knowledge.
- Experience with Citrix or VMware Horizon migrations.
- Familiarity with Microsoft Defender for Cloud and Microsoft Sentinel.
- Experience with enterprise migrations to Azure Virtual Desktop.