Smile Well Medical Spa is seeking a friendly, professional, and organized Receptionist to join our growing team in Coquitlam.

As the first point of contact for our patients, you will play an important role in creating a welcoming experience while supporting the daily operations of our medical spa. We are looking for someone with excellent customer service skills, solid attention to detail, and the ability to multitask in a fast-paced workplace.

Korean and/or Chinese (Mandarin/Cantonese) language skills are preferred, as many of our patients speak these languages.

Experience in a medical, dental, or aesthetics clinic is an asset, but we are happy to train the right candidate.

Responsibilities
Welcome patients and visitors in a warm, professional manner
Answer phone calls, emails, and online inquiries
Schedule and confirm appointments using JaneApp
Process patient check-ins and check-outs
Manage patient records while maintaining confidentiality
Respond to social media and website inquiries when needed
Handle payments and issue receipts
Assist with administrative and front desk duties
Maintain a clean, organized, and professional reception area




Support the clinic team with day-to-day operations

Qualifications
Previous receptionist, administrative, or customer service experience preferred
Experience in a medical spa, medical clinic, dental office, or wellness clinic is an asset
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Comfortable using computers and learning clinic software (JaneApp experience is an asset)
Professional appearance and positive attitude
Ability to work independently and as part of a team
Korean and/or Chinese (Mandarin/Cantonese) language skills are preferred
English proficiency required

Schedule
Versatile schedule
Weekend availability is an asset
Day, evening, and weekend shifts may be required

Benefits
Staff discounts on aesthetic treatments and skincare
Friendly and supportive team environment
Ongoing training and professional development
Prospect to grow with a modern medical aesthetics clinic

Pay: $20.00-$27.87 per hour

Work Location: In person

📌 Receptionist Korean & Chinese Speaker Preferred Coquitlam
🏢 Smile Well Medical
📍 Coquitlam