About the Role:

At Harbourview Culinary Collective, we believe exceptional dining experiences are created through strong leadership, operational excellence, and a passion for hospitality. Located in the heart of St. John’s, Newfoundland and Labrador, we deliver memorable culinary experiences by combining locally inspired cuisine, outstanding service, and efficient restaurant operations.

We are looking for a Senior Restaurant Operations Manager who can take ownership of our restaurant performance, service standards, and operational strategy. You will play a key role in improving daily workflows, supporting restaurant teams, and ensuring every guest receives a consistent and exceptional experience.

You aren't just managing schedules and procedures; you are shaping the future of our restaurant operations. You will work closely with culinary teams, front-of-house leaders, and business stakeholders to improve efficiency, team performance, and overall guest satisfaction.

Why Work With Us?

Leadership Impact:

You will have the opportunity to influence operational decisions, improve processes, and contribute to the continued growth of a respected hospitality brand.

Collaborative Environment:

We value teamwork, creativity, and professionals who bring ideas that improve the guest experience and support our employees.

Growth opportunities:

We invest in professional development, leadership training, and opportunities to expand your hospitality management expertise.

Quality Focus:

Our commitment is to deliver excellent food, service, and experiences while maintaining high standards in safety, efficiency, and customer care.

Key Responsibilities





Restaurant Operations Management:

Oversee daily restaurant operations, ensuring smooth service, effective workflows, and consistent quality standards.

Team Leadership:

Lead, coach, and support restaurant managers, supervisors, and hospitality teams to achieve performance goals.

Service Excellence:

Develop strategies to improve guest satisfaction, service delivery, and overall dining experiences.

Financial Performance:

Monitor operational budgets, labor costs, inventory control, and productivity improvements.

Process Improvement:

Identify opportunities to improve restaurant procedures, reduce inefficiencies, and enhance operational performance.

Staff Development:

Mentor team members, support leadership development, and create a positive workplace culture.

Stakeholder Collaboration:

Work with culinary, purchasing, and management teams to align operations with company goals.

What We Are Looking For

Experience:

6+ years of experience in restaurant or hospitality operations, with at least 2+ years in a management or senior supervisory role.

Leadership Skills:

Proven ability to lead restaurant teams, manage operational challenges, and improve team performance.

Operations Knowledge:

Strong understanding of restaurant workflows, food safety standards, inventory management, and customer service practices.

Communication Skills:

Excellent verbal and written communication skills with the ability to collaborate across different teams.

Problem-Solving Mindset:

A practical leader who can make informed decisions, manage priorities, and improve restaurant performance.

Pay: $118,500.00-$158,581.00 per year

Work Location: In person

📌 Senior Restaurant Operations Manager (St. John's)
🏢 Harbourview Culinary Collective
📍 St. John's