Elevate IT governance and process management as a Senior Analyst with Scotiabank in Toronto, Ontario.

Foster an inclusive work workplace while focusing on governance and operational excellence.

In this critical role at Scotiabank, you will design and maintain ITSM governance models, engage with various teams to prioritize strategic initiatives, and ensure transparency in communication.

Your expertise in technical domains and IT service management will be essential in supporting compliance and operational effectiveness across the banks functions.

Key Responsibilities
Develop ITSM governance models and documentation
Analyze processes for continuous improvement
Collaborate with stakeholders to define improvements
Engage with operations,



risk, and legal stakeholders
Promote a high-performance, inclusive culture

Requirements
Technical experience in software or operations
Familiarity with ITIL is preferred
English and Spanish fluency is a plus
Experience with Agile and DevOps methodologies
Knowledge of governance analysis frameworks

Channel your analytical skills to enhance governance in IT service management at Scotiabank.

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Required Skill Profession

Finance

📌 Senior Analyst In Itsm Processes Toronto
🏢 Bilinguallink
📍 Toronto