Join Dayforce as a Senior Technical Account Manager to shape client success in a thriving SaaS setting.

Engage deeply with clients and optimize their utilization of Dayforce solutions through your expertise.

As a Senior Technical Account Manager, you will be instrumental in fostering strong client relationships and delivering tailored solutions.

This role emphasizes a hands-on approach, leveraging technical expertise to drive proactive solutions and enhancing user experiences.

Collaborate with cross-functional teams to support client goals and long-term success by addressing their business challenges.

Key Responsibilities:
• Drive customer advocacy and retention with Customer Success Manager
• Translate client business challenges into effective Dayforce solutions
• Monitor and define key performance indicators




• Optimize software usage patterns for improved experience
• Communicate technical concepts effectively to non-technical stakeholders

Requirements:
• Bachelor's in Computer Science, Engineering, or related field
• Minimum of 3 years in technical roles related to Dayforce
• Proven experience in payroll, advantages, and HR modules
• Robust judgment and problem resolution skills
• Familiarity with SaaS and change management protocols

Harness your strategic thinking and relationship-building skills to maximize client success at Dayforce.
J-18808-Ljbffr

Required Skill Profession

Sales

📌 Technical Account Manager Senior Role Toronto
🏢 Dayforce
📍 Toronto