Job Overview
Weekdays and weekends required. We are seeking a Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.

Job Hours

Looking for someone who can do a mix of 12 & 8 Hours Shifts. Weekends would be 8AM-8PM (Saturday's & Sunday's) and Weekdays could be morning shifts like 8AM-4PM or Evening Shifts such as 1PM-9PM, 2PM-10PM or 3PM-11PM.

Duties
Greet guests upon arrival and assist with check-in/check-out procedures
Answer phone calls and direct inquiries to the appropriate department
Handle guest requests and resolve any issues promptly and professionally
Process reservations and cancellations accurately
Maintain a clean and organized front desk area

-Maintain cleanliness of lobby and guest common areas after check out time daily




Provide information about hotel services, facilities, and local attractions
Assist with administrative tasks as needed

Requirements
Previous experience in a hotel or customer service role is preferred
Proficiency in using phone systems and basic computer applications
Excellent communication skills with a solid focus on customer satisfaction
Bilingual or multilingual abilities are a plus
Knowledge of front desk operations and hospitality industry practices
Exceptional phone etiquette and interpersonal skills
Must be capable of lifting up to 50LBS

Job Types: Full-time, Part time

Pay: From $17.50 per hour

Advantages:
Dental care
Extended health care
Vision care

Work Location: In person

📌 Front Desk Agent Halifax Regional Municipality
🏢 Chateau Bedford Hotel & Suites
📍 Halifax Regional Municipality