BDC is seeking a Senior Service and Experience Designer to shape the experiences Canadian entrepreneurs have with the organization. You will design easy, value-creating experiences across touchpoints, informed by data, research insights, and business priorities.
You will influence product, marketing, operations, and technology teams to foster a customer-centric strategy, leveraging AI to enhance journeys and orchestration where appropriate. Hybrid work is offered.
📌 Senior Service & Experience Designer - Hybrid & AI-Driven (Montreal)
🏢 BDC
📍 Montreal