Shape the future of education with D2L as an Account Manager. This role emphasizes customer retention and growth through strategic account management and executive relationship building.

As an Account Manager at D2L, you will own the full lifecycle of account management, ensuring renewals and expanding revenue across assigned accounts. This position requires strategic thinking, exceptional relationship management, and strategic alignment with client goals.

You will engage with executives, drive retention efforts, and prepare impactful Quarterly Business Reviews.

Key Responsibilities:
Own the renewal process ensuring timely contract execution
Identify upsell prospects to enhance customer value
Build relationships with key decision-makers within client organizations




Lead structured QBR sessions showcasing business value
Develop comprehensive account plans addressing customer objectives

Requirements:
5+ years of experience in account management within SaaS
Proven track record of managing multiple accounts effectively
Solid skills in building executive-level relationships
Experience with enterprise web-based applications
Proficient in risk assessment and forecasting

Bring your expertise in strategic account management and relationship building to drive success at D2L.
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📌 Account Manager Atl Education Kitchener
🏢 D2L
📍 Kitchener