Director of Operations – Permanent – 19211Our client is one of Ottawa’s most established and respected residential builders, with a long history of delivering high-quality homes and master-planned communities throughout the National Capital Region.As they continue to grow, they are seeking an experienced Director of Operations to provide leadership across Construction, Estimating, and Customer Service. This key executive role balances strategic planning with operational execution while driving performance, profitability, and customer satisfaction.Reporting to senior leadership, the Director of Operations will oversee the full homebuilding lifecycle, ensuring projects are delivered safely, efficiently, and profitably while maintaining the highest standards of quality and customer experience.The role includes leading multiple operational departments and collaborating with Finance, Sales, Marketing, and Health & Safety to align business objectives with execution.This position requires a strategic thinker who can lead people effectively and remain connected to day‑to‑day residential construction operations.Duties include but are not limited to:Operational LeadershipLead and oversee Construction, Estimating, and Customer Service operationsExecute operational strategies that support growth, profitability, and long‑term business objectivesEstablish clear performance expectations and accountability across operational teamsDrive continuous improvement initiatives that enhance efficiency and overall business performanceConstruction & DeliveryOversee residential construction operations across multiple active communitiesEnsure projects are delivered in accordance with approved schedules, budgets, drawings,



specifications, and quality standardsPromote consistency and accountability throughout the homeowner journey, from construction through possession and warranty serviceConduct regular site visits to evaluate performance, safety, quality, and operational effectivenessTrade Partner ManagementDevelop and maintain strong relationships with subcontractors and trade partnersParticipate in contract negotiations, scope development, renewals, and performance reviewsResolve trade‑related issues while fostering long‑term partnershipsSupport the ongoing development of a strong and reliable trade networkFinancial PerformanceDrive operational efficiency, cost control, and profitabilityPartner with Finance on budgeting, forecasting, and financial planning activitiesMonitor key operational metrics and implement corrective actions where requiredIdentify and mitigate schedule, cost, and execution risksLeadership & Team DevelopmentLead, mentor, and develop operational leaders and department managersFoster a culture built on accountability, collaboration, professionalism, and continuous improvementSupport succession planning and leadership development initiativesChampion strong communication and cross‑functional collaboration throughout the organizationAbout YouDegree in Construction Management, Engineering, Architecture,



or a related discipline10‑15+ years of progressive residential construction experienceDemonstrated success in a senior operational leadership role within residential homebuildingExperience overseeing multiple communities, projects, or portfolios simultaneouslyStrong understanding of residential construction practices, municipal regulations, and development processesProven ability to manage budgets, forecasting, operational performance, and profitabilityExceptional leadership, communication, and relationship‑building skillsAbility to balance strategic planning with hands‑on operational leadershipPreferred QualificationsProfessional designations such as P.Eng., Gold Seal, PMP, LEED, or equivalentExperience leading construction operations within a production homebuilding environmentAbout the JobThis is an prospect to join a highly respected and financially stable organization with a strong reputation in the Ottawa market. You will influence strategy, lead high‑performing teams, and play a significant role in shaping the future growth of a well‑established residential builder.Salary Range: $175,000 to $225,000How to ApplyPlease apply by clicking the "Apply Now" button and follow the instructions to submit your résumé.We value fairness, confidentiality, and human judgment throughout our hiring process. We do not use automated or AI‑driven screening tools to assess applications; each submission is reviewed by an experienced recruiter for a thoughtful and equitable evaluation.Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.#J-18808-Ljbffr

📌 Director Of Operations - Permanent (Ottawa)
🏢 LRO Staffing
📍 Ottawa