04 Aug
|
Socket.dev
|
Montreal
04 Aug
Socket.dev
Montreal
Drive cutting-edge solutions as a Customer Solutions Architect with TELUS. This role focuses on pre-sales strategy in telecommunications, emphasizing customer-first approaches across multiple technology sectors. TELUS seeks a Customer Solutions Architect to optimize pre-sales activities across data, voice, mobility, and IoT solutions.
In this role, you will partner with Sales Executives, leveraging your technical expertise to create customer-centric solutions. Your efforts will support top-line growth, facilitate faster contract execution, and enhance the customer experience. Key Responsibilities:
Prime end-to-end solutioning for a diverse technology portfolio
Simplify complex concepts for technical and executive audiences
Partner with Sales to qualify and shape opportunities
Build long-term customer relationships and drive satisfaction
Engage in cross-selling and current logo acquisition efforts Requirements:
3–7+ years in telecommunications or pre-sales
Knowledge of data networking, voice services, and mobility
Preferred IoT/M2M knowledge and network architecture experience
Expertise in API integration and telecom ecosystems
Bilingual in English and French preferred Utilize your technical leadership and customer-first mindset to empower TELUS partners and drive transformative solutions.
📌 Customer Solutions Architect At Telus Montreal
🏢 Socket.dev
📍 Montreal