Drive impactful brand experiences as a Strategy Lead at APPLY, enabling meaningful customer engagement through Agentic Customer Experience (ACx). Work remotely or in a hybrid mode while collaborating with top clients from various sectors. In this critical role, you'll contribute to the growth of renowned brands like Arc'teryx, NFL, and Lululemon by leading client relationships and ACx initiatives.

Your strategic leadership will be key in leveraging insights to enhance customer experiences across sports, media, and entertainment sectors while managing a diverse team. Key Responsibilities:
Build and lead robust client relationships and insights
Conduct primary and secondary research for strategy development




Develop deliverables aligning user experience with commercial goals
Facilitate workshops with executive stakeholders
Partner across teams for seamless execution of strategies Requirements:
8+ years in strategy or digital experience roles
3+ years in consulting or agency environments
Expertise in sports, media, or entertainment
Robust research and analytical skills
Comfortable using AI tools in strategy work Leverage your expertise in strategy development and passion for customer experience while working with leading brands at APPLY.

📌 Strategy Lead At Apply Toronto
🏢 Socket.dev
📍 Toronto