Join the University of Ottawa as a Senior Officer in Academic Administration, dedicated to enhancing student services and support. Provide essential client service and execute administrative tasks effectively in a vibrant educational workplace.

This role is positioned within Academic Services, focusing on undergraduate studies. As a Senior Officer, you will be the first point of contact for students, evaluating their needs and implementing interventions. Applicants should bring comprehensive knowledge of academic policies, problem-solving skills, and experience with Microsoft Office Suite.

Key Responsibilities:
• Assess and interpret student needs for policy activation
• Plan and support interventions based on diagnostics
• Analyze student files and ensure adherence to deadlines




• Manage student requests for program modifications
• Oversee course selection and registration processes

Requirements:
• Postsecondary degree and relevant experience required
• Robust knowledge of academic programs from high school to postgraduate
• Experience in decision-making and problem-solving
• Proficient in Microsoft Office applications
• Bilingual in English and French, both spoken and written

Bring your expertise in academic administration and client service to the University of Ottawa, assisting students in achieving their academic goals.
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📌 Academic Administration Senior Officer Role Quebec City
🏢 University of Ottawa
📍 Quebec City