Elevate customer engagement at PointClickCare as a Marketing Manager. Lead strategic plans for online communities and advocacy while leveraging AI for a transformative customer experience.
As a key program leader, you will evolve our customer engagement initiatives to empower users. This role demands a robust B2B marketing background in SaaS/Healthcare, with a focus on nurture programs and stakeholder advocacy. Collaborate cross-functionally to drive effective engagement strategies and enhance product value in every campaign.
Key Responsibilities:
• Develop and execute customer engagement strategies
• Collaborate with developers for platform maintenance
• Build relationships with stakeholders and teams
• Drive awareness through cutting-edge marketing programs
• Foster community participation and map customer journeys
Requirements:
• 6+ years in B2B marketing (SaaS/Healthcare)
• Proven online community management experience
• Solid strategic problem-solving skills
• Exceptional communication and collaboration abilities
• Flexibility and ability to prioritize tasks
Utilize your marketing expertise to enhance customer engagement and advocacy at PointClickCare.
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