Join Mondi as a Customer Service Coordinator, optimizing global logistics and customer relations for sustainable products. Your focus will be on enhancing order management efficiency.

In this pivotal role, you will coordinate customer service operations related to Mondi’s unbleached kraft pulp sales. Reporting to the Head of Sales, you will work closely with various stakeholders, ensuring a premium service experience while managing overseas shipments and order documentation. A commitment to process improvement is key in this position.

Key Responsibilities:
• Coordinate customer service activities effectively
• Address customer requirements with tailored solutions
• Oversee daily sales order management process
• Facilitate communication among sales, production,



and finance
• Participate in customer service enhancement projects

Requirements:
• Business or logistics diploma/degree
• At least 2 years of international customer service experience
• Background in manufacturing or freight forwarding preferred
• Advanced skills in ERP and Microsoft Excel
• Ability to maintain confidentiality in sensitive situations

Utilize your logistics knowledge and customer focus at Mondi, driving the success of sustainable packaging solutions internationally.
J-18808-Ljbffr

📌 Mondi Customer Service And Logistics Expert Alberta
🏢 Mondi
📍 Alberta