Summary of Duties
Reporting to the Director of the Integrated Surgical Program, the PCM position will be responsible for but not limited to leadership for the Endoscopy, Colposcopy, Cystoscopy, Vascular Access, and the Thromboembolism Program. Responsibilities include leading the team towards a common vision, excellence patient care, and facilitating the achievement of operational and patient focused care objectives. The PCM will create a supportive setting for patients and staff as well as facilitate staff and inter‑skilled team development. This position will also include leading quality and special projects within the department (i.e. facilitate case costing); managing and analyzing supply budgets; controlling inventory levels: and planning material resources innovation.

Qualifications/Skills

Master’s Degree in Nursing or Health Related Services is required (Masters in Quality Improvement and Patient Safety is an asset)

Current Management Experience in Ambulatory Care Required

Minimum of 5 years progressive experience in Nursing

Institute of Health care Improvement Certificate (IHI) is preferred

Demonstrated leadership and quality improvement initiatives





Current Leadership in Ambulatory Areas Required

Proven knowledge and skills with daily patient flow activities

Expertise in the planning and management of large capital projects is an asset.

Proven organizational, interpersonal, and communication skills

Ability to work effectively and demonstrates composure under pressure/ stressful conditions and to meet multiple deadlines

Demonstrated commitment to Patient-Focused Care and proven interpersonal skills

Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients

Has knowledge of applicable legislation affecting human resources (i.e. Human Rights, Employment Standards, Occupational Health & Safety Act)

Demonstrated ability to plan, organize, set and accomplish goals and objectives in a complex rapid paced team environment.

Proven leadership, coaching, team building, conflict resolution and decision-making skills

Working knowledge of computers (i.e. MS Word, Outlook, etc)

Current certificate of competence from the College of Nurses of Ontario
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📌 Patient Care Manager Ambulatory Procedure Areas Regular Full Time 2026 17926 Ontario
🏢 Sunnybrook Health Sciences Centre
📍 Ontario