The Opportunity

u003cpu003eAccountable/responsible for the development of service administration and billing for both internal & external customers. Field and respond to customer inquiries.u003c/pu003eu003cpu003eAccountable/responsible for the development of service administration and billing for both internal & external customers. Field and respond to customer inquiries.u003c/pu003e

The Role

u003cul>u003cliu003eService billing.u003c/li>u003cliu003eIssuing/receiving purchase orders.u003c/li>u003cliu003eAssisting dispatch with work orders & scheduling.u003c/li>u003cliu003eWarranty submission.u003c/li>u003cliu003eRespond to customers via telephone, or electronically in a timely and courteous manner; delivers strong internal and external service.u003c/li>u003cliu003eWork in collaboration with the technical team.u003c/li>u003cliu003eOther administrative duties for various lines of business.u003c/li>u003cliu003eTime-card entry.u003c/li>u003cliu003eAssisting the Service Department with Shipping/Receiving tasks.u003c/li>u003cliu003eAssisting and maintaining the billing and maintenance of our fleet program.u003c/li>u003c/ul>u003cstrongu003eThe Candidateu003cstrongu003eu003c/p>u003cul>u003cliu003eWork Experience: 2 years related experience in service, parts, supply chain or product support operations in an office setting.u003c/li>u003cliu003eKnowledge: Basic knowledge of heavy equipment and/or truck & coach industry sectors is an assetu003c/li>u003cliu003eProficiency: Microsoft Office, including Outlook, Excel, Word and PowerPointu003c/li>u003c/ul>u003cstrongu003eThe Companyu003cstrongu003eu003c/pu003eu003pSince 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation,



forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.u003cbru003eu003c/pu003eWajax offers a total compensation package that includes competitive pay, comprehensive advantages, learning and development, as well as some unique additional “perks.”u003cbru003eu003c/pu003eu003cstrongu003eHighlights Includeu003cstrongu003eu003c/pu003eu003cul>u003cliu003eCompetitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.u003c/li>u003cliu003eWajax led e-learning, and product training through industry leading manufacturers.u003c/li>u003cliu003eExclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.u003c/li>u003cliu003eRecognition program where points are earned for merchandise or gift certificates, plus cash awards.u003c/li>u003cliu003eCompany matched pension planu003c/li>u003cliu003eAward-Winning Health and Wellness Program.u003c/li>u003c/ul>u003cpu003eBy working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.u003c/pu003eu003cpu003eAs a condition of employment, final candidates will be subject to pre-screening.u003c/pu003eu003cpu003e\ Together we get more done.u003c/pu003e

📌 Service Administrator (Edmonton)
🏢 Wajax
📍 Edmonton