Service Identity Learning Designer (Dorval)

Service Identity Learning Designer (Dorval)

04 Aug
|
Air Canada
|
Dorval

04 Aug

Air Canada

Dorval

Air Canada is seeking a Service Learning Designer to translate our service identity into practical learning experiences across Inflight Service, Contact Centres and Airports. You will partner with Service Designers and CX leaders to embed service rituals into training and operations.

The role includes developing blueprints, toolkits, and activation playbooks, facilitating workshops, and ensuring alignment with HR and workforce planning.

📌 Service Identity Learning Designer (Dorval)
🏢 Air Canada
📍 Dorval

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