Lead a dynamic team as Service Manager with Premier Equipment in Ontario. Deliver top-notch customer service while ensuring efficiency in operations within the John Deere setting.

Premier

Equipment is seeking a Service Manager to oversee team dynamics and foster a customer-focused environment. You’ll lead and develop technicians and service advisors, enhance service operations, and drive success through clear performance metrics.

Your role encompasses workflow optimization, customer satisfaction, and a team-oriented approach across departments. Key Responsibilities:

- Recruit and coach technicians to enhance team performance
- Ensure customers are well-informed throughout the service process
- Set and achieve service KPIs for efficiency and satisfaction




- Optimize shop scheduling and operations to minimize downtime
- Collaborate with Parts and Sales for a seamless service experience Requirements:
- Proven leadership experience with a team of 6+ service professionals
- Strong understanding of labor management and shop flow
- Customer-focused with experience in high-pressure environments
- Integrity-driven with a commitment to team trust
- Knowledge of John Deere or heavy equipment service advantageous Drive operational excellence and exceptional service as the Service Manager at Premier Equipment.

📌 Service Manager at Premier Equipment (Whitchurch-Stouffville)
🏢 Premier Equipment
📍 Whitchurch-Stouffville