Grow with us, and have a part in making Huron Tractor the “Right Choice” for our Customers!

Huron Tractor is one of John Deere’s largest partners in Canada, with eleven locations servicing Southern Ontario.

We’re proud to serve a community of customers that spans agricultural operations, commercial enterprises and homeowners, with one of the largest inventories of machines and parts in Canada.

Job Responsibilities

The Service Writer is the first point of contact for service-related inquiries at the Hyde Park location.Reporting to the Service Manager, this position provides customer service and administrative support tohelp ensure the Service Department operates efficiently.The successful candidate will coordinate service appointments, maintain accurate work orders andcustomer records, support departmental billing and payroll processes, and communicate regularly withcustomers, technicians, and other departments.

Key Responsibilities:

- Respond to phone and in-person inquiries regarding service appointments, equipment pickup anddelivery, and repair status.
- Direct specialized or escalated customer inquiries to the Service Manager.
- Assist customers with equipment drop-offs and pickups. Follow up with customers regarding repair work.
- Make outbound calls related to:
- Special service campaigns
- End-of-warranty inspections
- PIP and update requirements
- Sno to Mow changeovers
- Tune & Trim services
- ASI inspections

- Ensure customer email addresses and contact information are complete and current.
- Open work orders for scheduled equipment and advise the Service Manager and Back Parts CounterAdvisor of known parts requirements.
- Monitor work orders through completion, customer payment, and closing.
- Open, coordinate,



and bill trucking requests.
- Maintain organized Service Department records and paperwork.
- Prepare delivery packages for recent equipment.
- Oversee the receipt of incoming new equipment and transferred equipment, adding notes anddocumentation as required.
- Mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory

📌 Service Writer (Middlesex Centre)
🏢 Huron Tractor
📍 Middlesex Centre