Become a Shift Leader at Insomnia Cookies in Ottawa, ON, where your passion for cookies meets customer service excellence. Lead a dedicated team while ensuring every guest enjoys our delicious creations. As a Shift Leader, you’ll take pride in providing exceptional customer experiences at our current Ottawa location.

You will support store operations, monitor production efficiency, and help train team members. This position requires strong communication, time management, and leadership skills to maintain our high standards. Key Responsibilities:

- Provide outstanding customer service during shifts
- Support leadership by maintaining daily operations
- Delegate tasks for baking, cashiering, and cleaning
- Collaborate with the Cookie Crew team
- Ensure a safe, clean working environment Requirements:
- 1+ year in a customer-focused role
- Experience with Point of Sale systems
- Strong communication and people skills
- Ability to motivate team members
- Legally eligible to work in the United States Lead a team while indulging your sweet tooth at Insomnia Cookies in Ottawa!

📌 Shift Leader Role at Insomnia Cookies (Ottawa)
🏢 Insomnia Cookies
📍 Ottawa