Drive IT service operations at Galvion, focusing on technology delivery and team leadership. Your role is crucial in ensuring that enterprise infrastructure supports operational needs efficiently and effectively.

As Galvion's IT Operations Manager, you will be at the forefront of IT service management, responsible for leading multiple technical teams and ensuring the reliability of IT services. This comprehensive role involves managing day-to-day IT functions and aligning technology initiatives with business objectives, particularly in manufacturing and security fields. Robust leadership skills and operational expertise are essential for this position.

Key Responsibilities:
• Lead IT services ensuring operational excellence
• Develop and coach Help Desk and Network Admin teams




• Manage resource allocation and incident responses
• Oversee infrastructure maintenance and lifecycle management
• Partner with Information Security to uphold compliance

Requirements:
• Bachelor's degree in a relevant discipline
• 10+ years in IT operations, with leadership experience
• Expertise in Microsoft and networking technologies
• Knowledge of compliance standards
• Robust leadership and analytical skills

Help drive Galvion’s technology solutions by ensuring high-quality IT operations and team performance.
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📌 It Service Operations Manager Role Quebec City
🏢 Galvion
📍 Quebec City