Bring your skills to Copeland as an Application & Training Specialist in HVAC/R based in Brantford, ON. Deliver top-notch application support and develop impactful training programs.
This role focuses on providing technical solutions and training to OEMs and contractors while enhancing customer satisfaction. Your solid ability to anticipate customer needs will play a vital role in both application engineering and training program effectiveness, ensuring all offerings are current and relevant.
Key Responsibilities:
• Deliver expert-level technical support to clients and partners
• Investigate and resolve product quality and application issues
• Create and implement effective training calendars and materials
• Facilitate training sessions throughout Canada and the U.S.
• Support the Copeland Technical Specialist program positively
Requirements:
• High School Diploma with 3+ years relevant experience
• Demonstrated success in developing technical training
• Solid technical knowledge of HVAC/R systems
• Excellent communication skills across various settings
• Legal authorization for work and travel without sponsorship
Utilize your technical knowledge and training development capabilities to enhance service quality and forge stronger customer relationships.
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