Become a Senior ITSM Engineer with NTT DATA in Ottawa, Ontario, focusing on ITIL best practices and enterprise infrastructure support. Drive modernization efforts while enhancing system stability.

This role involves maintaining the IFS Assyst enterprise platform and contributing to migration initiatives to a current ITSM toolset. You will monitor and optimize performance across various systems and ensure the healthy operation of server infrastructures. Your role is crucial in implementing IT best practices and supporting database operations effectively.

Key Responsibilities:
• Maintain the IFS Assyst platform on Linux servers
• Plan infrastructure upgrades and ensure system security
• Monitor server performance and manage capacity




• Diagnose performance issues and coordinate upgrades
• Support migration to updated ITSM tools

Requirements:
• 5+ years of Linux administration experience
• 5+ years with enterprise IT platform management
• 2+ years supporting ITSM platforms like IFS Assyst
• Must hold Secret Security Clearance from Canada
• Hybrid work setup in the National Capital Region

Enhance NTT DATA's IT capabilities through your expertise in infrastructure and IT service management in Ottawa.
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📌 Senior Itsm Engineer Hybrid Work Ottawa Quebec City
🏢 NTT DATA North America
📍 Quebec City