Overview The work mode arrangement for the position is full-time on site. Several opportunities are currently available in Bas St-Laurent region.
Responsibilities As an advisory agent, member and client experience, you improve the experience of members and customers by advising them on their banking transactions and promoting Desjardins products and services. You are also an ambassador for digital solutions, helping members to use technological tools safely.
Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own
Contribute to business development and maintain business relationships through service delivery and activities
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
What we offer Competitive salary and annual bonus
4 weeks of versatile vacation starting in the first year
Defined benefit pension plan that provides predictable, reliable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment




What You Bring To The Table Regardless of your experience or education, if you’ve always wanted to work in the financial services industry, send us your application. Our recruiters will contact you to find the job best suited to your career goals. The Desjardins Cooperative Institute (DCI)—provides a unique chance to receive training for a career suited to your skills, goals and education.
Equity, diversity and inclusion At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family Member/client sales and service (FG)
J-18808-Ljbffr

📌 Advisory Agent, Member And Client Experience Quebec City
🏢 Desjardins
📍 Quebec City