Summary
Lead the shoe department on Bloor St., focusing on achieving sales goals and developing a loyal clientele through exceptional in‑store and online service. The role emphasizes product knowledge, team development, and representing luxury footwear brands. This is a full‑time, permanent retail position responsible for driving department performance and customer experience.
Responsibilities
Lead by example to achieve sales targets within the shoe department.
Promote the footwear collection and reinforce lifestyle brand positioning.
Deliver personal sales and holistic selling to build repeat clientele.
Provide product knowledge training to advisors and develop brand image and taste level.
Coordinate with buying and visual teams to ensure appropriate inventory and brand presentation.
Participate in and coordinate trunk shows and special events.
Requirements
Minimum of 2 years of retail sales experience, preferably in luxury, footwear, or department leadership.
Experience across menswear departments (sportswear, footwear, accessories, outerwear, tailored clothing) is preferred.
Proven ability to create exceptional customer service experiences both online and in‑store.
Demonstrated interest in developing others and participating in training initiatives.
Comfort with retail technology and using innovations to support customer service.
Ability to work effectively as part of a team and contribute to achieving financial goals.
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