Become a vital part of a high-performing team as a Bilingual Client Service Specialist in Winnipeg's financial services sector. In this hybrid position, you'll apply your English and French communication skills while supporting advisors and managing client accounts.
This role requires 2+ years of client service experience and a passion for problem-solving. You will be responsible for ensuring compliance, managing inquiries, and maintaining service excellence in a team-oriented workplace. Your ability to prioritize and adapt will be essential.
Key Responsibilities:
• Provide account administration support to financial advisors
• Regularly communicate with clients to address their needs
• Manage incoming requests efficiently across various channels
• Research escalated client issues,
offering effective resolutions
• Maintain accurate records and comply with service standards
Requirements:
• At least 2 years in client service within financial services
• Education in Business, Finance, or a related field
• Fully bilingual in English and French
• Robust proficiency with Microsoft Office tools
• Detail-oriented with excellent problem-solving skills
Leverage your bilingual abilities and client service expertise to make a significant impact in Winnipeg's financial services landscape.
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