Elevate customer experience with Epiroc as a Customer Care Representative in Timmins, Ontario. Provide vital support, including inventory inquiries and technical assistance, while maintaining strong client relationships.
This onsite role focuses on serving a key account in the Mining and Construction industry. You will manage inquiries, coordinate with cross-functional teams, and ensure effective order fulfillment. With over five years of customer service experience, you will be integral in resolving issues and enhancing relationships.
Key Responsibilities:
• Provide commercial and technical parts support for key accounts
• Serve as primary contact, liaising with various teams
• Manage customer inquiries, quotes, and complaint resolutions




• Investigate and resolve delivery and pricing issues
• Operate warehouse tasks, including shipping and inventory management
Requirements:
• High school diploma required; post-secondary preferred
• Five to ten years in customer service, heavy equipment focus
• Excellent communication and organizational skills
• Proficient in Microsoft Office applications
• Valid forklift certification or willingness to obtain
Support Epiroc's mission by delivering outstanding customer care and operational efficiency.
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📌 Customer Care Representative Epiroc Timmins
🏢 Epiroc Group
📍 Timmins