We are seeking a Platform Development Lead to provide technical leadership across our platform engineering function while also owning production reliability and quality across our SaaS product. This role leads a cross-functional platform team consisting of DevOps specialists, senior data developers/architects, and QA automation engineers. You will also take ownership of end-to-end production health, ensuring stability, performance, and continuous improvement of our platform.

You will act as the key bridge between Engineering, Product, and Customer Success, driving improvements in reliability, reducing production issues, and improving overall platform quality. Lead and develop a cross-functional platform team (DevOps, Data Engineering/Architecture, QA Automation) Set clear objectives, conduct regular 1:1s, and support professional development Own production monitoring, observability, alerting, and tooling strategy Drive root cause analysis (RCA) and implement systemic improvements Act as the primary technical contact for production issues Communicate clearly with Product and Customer Success teams on incidents and status Translate technical issues into business-friendly updates Oversee CI/CD pipelines, cloud infrastructure, monitoring, and internal data platforms (including Power BI ecosystems) Define and uphold engineering standards (security,



testing, observability, deployment) Quality Engineering Strategy Lead QA automation strategy and integration into CI/CD pipelines Promote a shift-left approach to quality across engineering teams Use production data and defect trends to improve test coverage and prevention strategies Ensure team engagement, performance, and capability development Address performance issues and support continuous improvement Bachelor's degree in Computer Science, Engineering, or related field ~5+ years in DevOps, platform engineering, SRE, or software engineering ~5+ years in technical leadership or people management roles ~ Solid experience with CI/CD pipelines, cloud platforms (Azure, AWS, or GCP) ~ Strong communication skills across technical and non-technical stakeholders ~ Experience in quality assurance, DevOps, or platform engineering leadership Strong background in observability, monitoring, and reliability engineering Experience with data platforms and analytics environments Leadership, Platform Engineering, Reliability Engineering, QA Strategy, Problem Solving, Strategic Thinking, Communication, Team Development, Cloud Infrastructure, CI/CD, Incident Management, Stakeholder Management Full-time Information Technology

📌 Software Development Lead- Platform (Calgary)
🏢 Imdex
📍 Calgary