SwiftX in Canada is seeking an Operations Process Standardization Supervisor/Manager to design, document, and continuously improve SOPs across our delivery network. This role sits in the Operations Center and owns operational standards to ensure consistency, quality, and scalable execution.
You will translate performance data into transparent procedures, lead cross-functional collaboration with stations, DSPs, customer service, and finance, and drive ongoing process improvement with KPI and SLA
📌 SOP Excellence Lead for Last-Mile Operations (Canada)
🏢 SwiftX
📍 Canada
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