We’re a growing, relationship-driven insurance brokerage looking for a RIBO-licensed Personal Lines qualified who takes pride in delivering exceptional client service and building long-term trust.

What You’ll Be Doing
Provide exceptional day‑to‑day customer service to clients.
Handle renewals, remarkets, and policy changes with a focus on retention
Provide coverage advice tailored to client needs
Identify cross-sell and upsell opportunities
Maintain solid relationships with insurers and underwriters
Support producers and collaborate across the team
Ensure timely follow-ups on client requests, endorsements, and submissions

What You Bring
Active RIBO license (in good standing)
2+ years of personal lines experience (brokerage preferred)
Solid knowledge of home and auto policies
Ability to manage multiple priorities in a fast-paced environment
A client-first mindset with strong communication skills
Experience with BMS system PowerBroker an asset

What Sets You Apart
You don’t just process, you advise and build relationships
You’re proactive, organized,



and take ownership of your work
You enjoy being part of a collaborative, team-oriented environment
You look for opportunities to grow within a company

Compensation & Perks
$56,000 – $75,000 salary
Paid vacation + personal/sick days
Group benefits
Growth and advancement opportunities
Supportive, team-focused culture
Company events & community involvement
Business casual environment

This position is currently vacant and open to qualified applicants.

AI Disclosure Statement

We use AI‑enabled tools to help screen, assess, and/or select applicants for this role (e.g., skills matching and interview scheduling support). All hiring decisions include human review.

Equal Opportunity Statement

FSB GROUP LTD. is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an interview will be asked whether specific accommodations are needed to support a personal disability.

📌 Personal Lines Csr Toronto
🏢 FSB GROUP
📍 Toronto