Overview

Are you curious, analytical, and passionate about continuous improvement and technological solutions? Excellent—we have a outstanding career opportunity for you within our Operational Efficiency team!

As a Coordinator - Digital Solutions and Business Applications, you will be responsible for organizing and overseeing the work of a technical team dedicated to initiatives aimed at improving and optimizing business applications. You will work closely with head office and subsidiary teams to deliver value-added solutions, relying on agile practices and a strong understanding of the application ecosystem.

Specifically, you will be responsible for:

Responsibilities

- Work closely with the Director of Operational Efficiency to ensure alignment of priorities and support the evolution of the team's mission
- Ensure consistent, robust, and secure development of the business application ecosystem (Salesforce, Microsoft, Jira, ERP, etc.)
- Design and deploy digital solutions (automation, application configuration or in-house development) that contribute to achieving the organization's strategic objectives
- Collaborate with Operational Efficiency Advisors to identify technological solutions that support process improvement
- Set priorities and supervise the team's work, ensuring effective performance management with a focus on partner satisfaction, deliverable quality, and value creation
- Organize work in an agile environment (scrum, sprints, backlog, reviews and retrospectives) to ensure progress and timely delivery of solutions




- Develop team capabilities and promote the adoption of best practices in agility and continuous improvement

Qualifications

- Hold a bachelor’s degree in a relevant field (e.g., engineering, information technology, business administration, or another related discipline)
- Have a solid understanding of configuration, programming, and development concepts related to business applicastions (ERP, CRM, communication tools, work management, document management, etc.)
- Demonstrate a solid understanding of continuous improvement methodologies, including Lean principles
- Have at least 10 years of experience in continuous improvement and in team management or supervision
- Be fluent in French and English, both orally and in writing*
- Demonstrate a strong ability to work collaboratively and communicate effectively
- Possess strong analytical skills and a well‑developed sense of organization
- Consistently seek improvement and show openness to change
- Demonstrate strong attention to detail

InnovMetric offers excellent working conditions:

- Flexible work schedule, allowing for a good balance between personal and skilled life
- Possibility of teleworking
- Competitive salary
- Group insurance and telemedicine service
- Free tea, coffee, and parking
- Sports and social activities as well as IMBand music group (check it out onYoutube!)

We thank you for your interest in this position. Please note that we will only contact shortlisted candidates.

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📌 Coordinator, Digital Solutions and Business Applications - Quebec (Quebec City)
🏢 InnovMetric Software
📍 Quebec City