Enhance luxury automotive service at Mercedes-Benz Ottawa as a Service Advisor. Focus on delivering high-quality customer interactions and ensure each visit exceeds brand standards.
In this pivotal role, you will create exceptional service experiences and develop long-term customer relationships. Key responsibilities include advising clients on vehicle care, communicating service processes, and managing appointments efficiently. Your organizational skills and automotive knowledge will ensure satisfaction while maintaining a professional workspace.
Key Responsibilities:
• Welcome customers and assess service needs promptly
• Schedule and coordinate service appointments efficiently
• Document customer concerns and vehicle issues accurately




• Provide transparent communication to customers throughout service
• Maintain a clean, organized workspace to reflect standards
Requirements:
• Experience in automotive service advising preferred
• Excellent customer service and interpersonal skills
• Capability to multitask in a quick-paced workplace
• Basic understanding of vehicle maintenance
• Valid driver’s license for automotive operations
Deliver exceptional service and contribute to the luxury brand experience at Mercedes-Benz Ottawa.
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📌 Mercedes Benz Service Advisor Opportunity Ottawa
🏢 Plaza Kia
📍 Ottawa