04 Aug
|
TATA Consultancy Services
|
Vancouver
04 Aug
TATA Consultancy Services
Vancouver
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.
It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.
Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients.
Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.
:-
Roles and Responsibilities:
The person will be responsible for Level 2/Level 3 administration, operational support, maintenance and troubleshooting of engineering design applications used by the Power Generation Engineering Department. The role requires strong hands-on experience in Autodesk Vault, AutoCAD Electrical, Autodesk Inventor, CAD/PDM administration, engineering document lifecycle support, application deployment, licensing, plugin compatibility, and regulated utility support processes.
Key Accountabilities:
- Administer and support Autodesk Vault environments, including user access, permissions, security controls, lifecycle states, revisions, document check-in/check-out and engineering data integrity.
- Provide CAD administration and application support for AutoCAD Electrical and Autodesk Inventor used by engineering design, drafting and power generation teams.
- Support engineering design workflows involving drawings, models, BOMs,
component libraries, wire numbering, cable schedules, schematics, panel layouts and design documentation.
- Troubleshoot application crashes, performance issues, Vault synchronization, file locking, revision control, plugin compatibility and CAD data management issues.
- Support installation, configuration, packaging, deployment, patching, upgrades and license administration for Autodesk and related engineering applications.
- Provide support for SDS/UDH or equivalent utility design toolkits, add-ins and integrations used with AutoCAD Electrical and Autodesk Inventor.
- Coordinate with business users, engineering SMEs, infrastructure teams, database teams, vendors and product support teams for incident resolution and change implementation.
- Analyze incidents and recurring problems, perform root cause analysis and implement corrective actions to improve application stability and user experience.
- Support engineering document control, digital signatures/seals, record retention, audit evidence and secure handling of engineering data where applicable.
- Participate in change, release, deployment validation, regression testing and post-implementation support activities for application updates and version upgrades.
- Prepare and maintain SOPs, runbooks, knowledge articles, configuration guides, release notes, support handover documents and troubleshooting procedures.
- Follow ITIL, security, access control, compliance and change management processes applicable to utility engineering application support.
Experience Required:
- Minimum Senior years of IT / engineering application support experience with strong exposure to Autodesk and CAD/PDM platforms.
- Hands-on experience administering and supporting Autodesk Vault, including user/security management, lifecycle/revision management, file management and troubleshooting.
- Strong working experience with AutoCAD Electrical support, including electrical symbol libraries, project/drawing support, component tagging, wire numbering, reports and BOM-related workflows.
- Strong working experience with Autodesk Inventor support, including 3D models, assemblies, drawings, content libraries, add-ins, iLogic/API awareness and CAD data troubleshooting.
- Experience supporting CAD standards, templates, blocks, libraries, plotting, publishing, desktop configuration and engineering design environment issues.
- Experience with application packaging, installation, license administration, upgrades, patching and plugin compatibility validation.
- Experience in utility, power generation, transmission, distribution, substation engineering or regulated engineering environments is preferred.
- Knowledge of PDM/PLM, engineering document management, document lifecycle, revision control and design collaboration processes.
- Experience with Windows desktop administration, server/client troubleshooting, logs, PowerShell/scripting and ticketing tools such as ServiceNow, Jira or Azure DevOps.
- Ability to work independently, coordinate with onsite/offshore teams and deliver support activities within SLA timelines.
Technical Skills:
- Autodesk Vault administration, PDM, lifecycle management, revision control, user access, permissions, backups, migration and troubleshooting.
- AutoCAD Electrical administration and support, electrical schematic workflows, symbol libraries, component tags, wire numbering, reports, BOMs and project management.
- Autodesk Inventor support, 3D mechanical design workplace, assemblies, drawings, content center, iLogic/API awareness, add-ins and design documentation workflows.
- CAD administration, engineering standards, templates, drawing management, plotting/publishing, CAD libraries and desktop configuration.
- PDM Administrator / Engineering Systems Administrator capabilities for engineering document control, versioning, metadata, workflows and approvals.
- SDS / UDH or equivalent utility design application toolkit support, plugin compatibility testing and version upgrade validation.
- Autodesk licensing, subscription management, vendor coordination and product upgrade support.
- Windows desktop/server support, application packaging, SCCM/Intune awareness, PowerShell/scripting and log analysis.
- ITIL incident, problem, service request, change, release and knowledge management practices.
- Security and compliance awareness for regulated utility environments, including access control, audit evidence and secure engineering data handling.
📌 Sr. Developer - Autodesk Vault Administrator (Vancouver)
🏢 TATA Consultancy Services
📍 Vancouver