Job Description Position: Systems Administrator Sr - Workload Automation You will be working on a versatile hybrid schedule as part of Fidelity’s dynamic working arrangement. Current work authorization for Canada is required for all openings. Company Overview At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find recent and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally. Position Overview Represent the department in cross-department projects and offer consulting services as necessary. Is a subject matter expert for the department. Provide updates and status reports to management. Analyse information and clearly articulate recommendations in a timely manner. Research new ideas and technology innovation solutions to enhance the current workplace. Support the production and disaster recovery environment and provide leadership for standardisation and second level problem determination and analysis. Provide leadership to staff and create support documentation for the team.



Implement procedures to ensure resiliency of supported infrastructure. Timely response to alerts outside of business hours and provide updates to manager. Liaison with internal and external partners to resolve difficult day to day problems in a timely manner. Monitor systems and applications daily to ensure service SLAs are met. Provide reports to Project Managers and IS divisional management on progress of projects, addressing and recommending alternative solutions to complex issues during the course of projects. Prepare and update documentation on the supported environment on a regular basis. Ensure project deliverables, targets and dates are met. Influence best practice and standards. Prioritize and address issues in a timely manner and update the manager. Ensure supported infrastructure, hardware, software, and components are in good working order. Ensure the supported environment is secure, resilient, and recoverable, accounting for redundancy of critical infrastructure. Review service level agreements and adjust as business needs dictate. Develop innovations or improvement that will result in significant enhancements to current methods, procedures, and policies. Take prompt action in addressing problems thereby minimizing system outages and business impact. Ensure copyright laws are adhered to, and software licensing is tracked and accountable. Ensure supported infrastructure is properly documented and design changes are reflected in the documentation to aid in future modification and assist in DR planning. The Expertise You Bring Solid knowledge of Control-M administration, maintenance, and support. Experience with managed file

📌 Systems Administrator Sr - Workload Automation (Cntl-M) (Toronto)
🏢 Fidelity International
📍 Toronto