Senior Technical Writer – Network & IT Infrastructure
Contract Duration: 3 Years
Position Overview
We are seeking an experienced Technical Writer – Network & IT Infrastructure to create, maintain, and enhance enterprise technical documentation. The ideal candidate will have solid knowledge of networking, infrastructure technologies, and the ability to translate complex technical information into clear and structured documentation.
Required Experience & Qualifications
7+ years of technical writing experience within enterprise IT environments.
Strong understanding of network and infrastructure concepts including LAN/WAN, routing, switching, firewalls, VPNs, cloud networking, and data center settings.
Experience creating:
High-Level Design (HLD) and Low-Level Design (LLD) documents
Network diagrams
SOPs, runbooks, operational guides,
and knowledge articles
Ability to collaborate with network engineers, architects, security teams, and IT operations teams.
Experience with documentation tools such as Confluence, SharePoint, Visio, Lucidchart, Jira, and Microsoft Office.
Robust attention to detail with excellent written and communication skills.
Preferred Qualifications
Experience documenting AWS/Azure cloud infrastructure.
Knowledge of ITIL processes and enterprise change management.
Exposure to cybersecurity documentation and infrastructure modernization projects.
Technical certifications such as CCNA, CCNP, ITIL, or cloud certifications are an asset.