Become a pivotal player at Bombardier as an Aircraft Customer Relations Specialist, engaging directly with customers during the delivery process and ensuring satisfaction. This role demands excellence in communication and operational coordination.
In this position, you will monitor aircraft readiness as deliveries approach, acting as the main contact for customers. Your extensive experience, paired with a diploma in aviation, will help you navigate the complexities of interiors, project management, and technical specifications. Solid, persuasive communication skills are essential in addressing customer inquiries and facilitating interactions between various departments.
Key Responsibilities:
• Ensure readiness of aircraft prior to customer delivery
• Facilitate customer acceptance flights and inspections




• Work with cross-functional teams on product specifications
• Communicate detailed customer requirements to shop floor
• Gather insights from discrepancy reviews for future improvements
Requirements:
• College diploma in aviation or similar field
• Minimum of seven years in related aviation experience
• Two years in a customer-facing role
• Proficient in French and English
• Robust planning and communication skills
Utilize your technical understanding and customer-centric approach to succeed as a part of Bombardier's team.
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📌 Bombardier Aircraft Customer Relations Specialist Dorval
🏢 Bombardier
📍 Dorval