Drive impactful pharmacy technology initiatives with McKesson as a Customer Success Lead. This role focuses on customer support and technology optimization across Western Canada.
In your role as Customer Success Lead, you will directly influence customer satisfaction through proactive relationship management and training initiatives. Your knowledge of pharmacy operations or healthcare technology is crucial for your success in helping clients maximize their investment in McKesson's solutions.
Key Responsibilities:
• Serve as the primary contact for pharmacy customers
• Promote product utilization and efficiency
• Manage customer site visits and assessments
• Collaborate with internal teams for effective service
• Develop and deliver educational training sessions
Requirements:
• Minimum 4 years in related customer success roles
• Experience in a pharmacy workplace essential
• Excellent interpersonal and communication skills
• Familiarity with CRM tools such as Salesforce
• Willingness to travel throughout Western Canada
Help shape the future of health for pharmacies with McKesson by enhancing customer support and operational success.
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