Elevate your career with a full time Customer Service Representative role at US Tool Group. This position focuses on providing exceptional support and handling inquiries while engaging in purchasing processes.
US Tool Group, the largest cutting tool reconditioning firm in North America, is seeking a Customer Service Representative for a 12-month contract with the possibility of extension. In this role, you'll utilize problem-solving skills while actively seeking prospects to enhance customer satisfaction. A keen attention to detail is crucial as you'll manage quotes, orders, and supplier communications effectively.
Key Responsibilities:
• Respond to customer inquiries and quote requests
• Manage supplier RFQs and order entries




• Create and track blanket purchase orders
• Handle discrepancies and RMA processing
• Maintain confidentiality of sensitive information
Requirements:
• High school diploma required; post-secondary preferred
• Knowledge of purchasing and supplier processes
• Solid problem-solving abilities
• Excellent attention to detail
• Ability to manage confidential information
Bring your customer service experience and attention to detail to US Tool Group and contribute to our team's success.
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📌 Full Time Customer Service Representative Burlington
🏢 US TOOLGROUP
📍 Burlington