General Manager

Location: Mont-Royal, QC

Salary: $100,000–$120,000

We are seeking an experienced General Manager to lead a luxury retail boutique, driving sales performance, delivering an elevated client experience, and developing a high-performing team.

Key Responsibilities
Lead, coach, and inspire a customer-focused team to achieve sales goals and deliver exceptional service.
Drive boutique performance by managing key retail metrics, including sales, conversion, UPT, AUS, and client capture.
Oversee daily operations, staffing, scheduling, and payroll to support business needs.
Build and maintain solid client relationships while identifying prospects to grow the business through networking and in-store events.
Ensure the boutique is impeccably merchandised, well-stocked, and operating to the highest luxury standards.
Communicate marketing initiatives, product launches, and company updates to the team.
Maintain inventory accuracy, enforce loss prevention procedures,



and uphold all safety standards.
Recruit, hire, onboard, and develop top talent while building a solid leadership pipeline.

Qualifications
3+ years of luxury retail management experience (beauty or fragrance experience is a plus).
Proven ability to lead, coach, and develop high-performing teams.
Strong background in driving sales, clienteling, and business performance.
Excellent communication, presentation, and organizational skills.
Analytical mindset with the ability to identify growth opportunities and improve store performance.
Proficient with Microsoft Office and retail technology platforms.
Thrives in a fast-paced, entrepreneurial luxury retail environment.
Able to perform physical retail responsibilities, including lifting up to 25 lbs. as needed.

📌 General Manager Montreal
🏢 24 Seven Talent
📍 Montreal