Take charge as an Advanced Dispatch Planner coordinating technician resources in either Markham, ON, or Montreal, QC. Focus on resource optimization for service efficiency.
This full time role emphasizes the importance of maximizing technician utilization and effective scheduling across various service portfolios. Prioritize and manage service requests based on urgency, skill, and availability while collaborating with service managers and teams. Your leadership will ensure timely completion of all assigned tasks and operational excellence.
Key Responsibilities:
• Create optimal schedules for technician resource management
• Coordinate assignments for service orders and project work
• Review and verify service request details thoroughly




• Monitor progress and adjust technician workloads as necessary
• Generate reports on operational effectiveness and resource use
Requirements:
• 5+ years of planning experience in service operations
• Robust analytical and organizational skills required
• Proficient in MS Excel, Outlook, and scheduling platforms
• Excellent communication with customer service focus
• Ability to interpret requests and assign appropriately
Lead the charge in enhancing service delivery and technician effectiveness through strategic planning and collaboration.
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📌 Advanced Dispatch Planning Role Markham
🏢 BGIS Global Integrated Solutions
📍 Markham