- Flawlessly executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability.
- Provides exemplary service as top priority.
- Suggets?
Actually keep exact: Suggests additional items and promotes Design Crew for every BOPIS order fulfilled to drive sales, conversion and promote store’s design services.
- Processes incoming and packs outgoing shipment ensuring productivity and performance standards are met.
- Maximizes efficiency and reduces footsteps (picking orders for fulfillment by department, walking each department once, packing orders completely before printing shipping labels and staging orders for quick pick up).
- Packs/bags all orders neatly and safely across all delivery methods to minimize breakage and maintain the Brand’s image.
- Reduces waste by storing and reusing shipping boxes for SFS.
- Partners with management/lead teams to drive greater efficiency and reduce shrink, breakage and ensure effective inventory reconciliation.
- Maintains organizational standards of stockroom, supplies and shipping in and shipping out lanes.
- Performs in the moment stock checks to fulfill customer orders and communicates out of stocks.
- Receives and processes shipment and works with management team to stage and manage merchandise in stockroom and offsites.
- Maintains logs, performs routine audits and reconciliations.
- Tickets merchandise and performs markdowns.
- Supports floor changes and seasonal floor sets, building floor models and displays.
- Replenishes/recovers salesfloor and stockroom to visual, merchandising and operating standards.
- Supports sustainability and gift in kind efforts/programs.
- Performs duties as assigned.
- Operates with a “Safety First” and “People First” mindset to ensure a positive and safe work workplace where associates feel respected and valued for their contributions.
- Flawlessly executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability.
- Provides exemplary service as top priority.
- Suggets?
Actually keep exact: Suggests additional items and promotes Design Crew for every BOPIS order fulfilled to drive sales, conversion and promote store’s design services.
- Processes incoming and packs outgoing shipment ensuring productivity and performance standards are met.
- Maximizes efficiency and reduces footsteps (picking orders for fulfillment by department, walking each department once, packing orders completely before printing shipping labels and staging orders for quick pick up).
- Packs/bags all orders neatly and safely across all delivery methods to minimize breakage and maintain the Brand’s image.
- Reduces waste by storing and reusing shipping boxes for SFS.
- Partners with management/lead teams to drive greater efficiency and reduce shrink, breakage and ensure effective inventory reconciliation.
- Maintains organizational standards of stockroom, supplies and shipping in and shipping out lanes.
- Performs in the moment stock checks to fulfill customer orders and communicates out of stocks.
- Receives and processes shipment and works with management team to stage and manage merchandise in stockroom and offsites.
- Maintains logs, performs routine audits and reconciliations.
- Tickets merchandise and performs markdowns.
- Supports floor changes and seasonal floor sets, building floor models and displays.
- Replenishes/recovers salesfloor and stockroom to visual, merchandising and operating standards.
- Supports sustainability and gift in kind efforts/programs.
- Performs duties as assigned.
- Operates with a “Safety First” and “People First” mindset to ensure a positive and safe work environment where associates feel respected and valued for their contributions.