Elevate customer facing strategies as the Director of Customer Facing Capabilities for Sanofi in Toronto, ON. Focus on driving excellence in sales operations and team performance across Canada.
As a vital member of the GTMC leadership team, you will lead a high-performing group of Customer Facing Effectiveness Managers. This role requires strategic collaboration across marketing, medical, and finance to optimize field force deployment and enhance operational efficiency. You will be instrumental in guiding the execution of global policies, ensuring standardized processes, and supporting current launches through data-driven insights.
Key Responsibilities:
Lead and develop local Customer Facing Capabilities team
Drive effectiveness and strategic advisory support for teams
Implement global policies for operational standardization
Collaborate across GTMC pillars to avoid fragmentation
Ensure priority support for product launches
Requirements:
10+ years in Commercial Operations workplace
Proven leadership through influence in complex projects
Solid financial acumen for performance management
Excellent verbal and written English skills
Bachelor’s degree in business or finance preferred
Lead the transformation of Sanofi’s customer facing capabilities and drive impactful results in Toronto.
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📌 Director Of Customer Capabilities At Sanofi Toronto
🏢 Sanofi
📍 Toronto
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