Job Description

Daily Responsibilities
Full time in office.
Prepare Date of Death letters.
Complete NAV Estates Payouts.
Be willing to be put on projects or initiatives within the team.
Accurately document and record customer/client information.
Manage daily responsibilities with a sense of urgency, attention to detail, and robust time management.

Technology / Software Knowledge
Microsoft Word, Excel, and Access: Used for day-to-day functions, documentation, data management, and processing.
Online Systems: Used to complete daily tasks and process client information.
Microsoft Applications: Used for general day-to-day functions.
Internal Systems: Used to support estate-related processing and operational activities.

Must-Have Skills and Qualifications
Must be bilingual.
Verbal and written communication skills.
Attention to detail.
Time management skills.
Ability to accurately document and record customer/client information.
Expert user of Microsoft Excel, Access, and Word.

Key Attributes
Sense of urgency.
Information seeking.
Listening, understanding, and responding.
Ability to accurately document and record customer/client information.

Soft Skills




Teamwork.
Time management.
Organizational skills.
Communication.

Work Arrangement
Full time in-office position.

The expected base salary range for this position is $22 – $23 per hour, depending on experience, skills, and internal equity.

The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location.

For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated advantages or payments.

We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing.

📌 Operations Specialist – Bilingual French Laval
🏢 Collabera
📍 Laval