Join TuGo as a Claims Examiner responsible for processing claims, ensuring compliance, and enhancing customer experience. Enjoy a energetic role that combines analytical skills and exceptional communication every day.

As a Claims Examiner, you will process claims according to company policies and ensure each submission is complete and compliant. Your expertise will help assess payment recommendations and identify any additional documentation needed. Collaborate effectively with the Customer Service Team to assist in resolving inquiries and achieve performance targets.

Key Responsibilities:
Process claims accurately and in compliance with policy coverage
Request and review additional documentation for payability




Process payments or denials to travelers and providers
Set up requests from insurers and medical plans
Assist Customer Service Team in resolving inquiries

Requirements:
Degree or Diploma in business-related field
Completion of Level 2 Insurance Adjuster's license within 12 months
Solid analytical and problem-solving skills
Excellent communication and customer service skills
Fluency in French preferred; additional languages a plus

Leverage your analytical skills and customer service passion as a Claims Examiner at TuGo.
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📌 Claims Examiner At Tugo Richmond
🏢 TuGo
📍 Richmond