Drive operational excellence for NCR Voyix as a Customer Operations Leader located in Montreal, Quebec. This role focuses on end-to-end delivery for strategic customer accounts, ensuring success across services.
NCR Voyix seeks an experienced Customer Operations Leader to manage operations for key multi-country accounts. You will be the primary operational partner for customer leadership, collaborating closely with sales, support, and fulfillment teams. This position requires a solid background in software and hardware solutions, alongside proven leadership in a multinational setting.
Key Responsibilities:



- Act as single contact for service and solution delivery - Build relationships with customer leadership and teams - Provide operational and industry expertise for growth - Lead customer review meetings to assess delivery quality - Monitor performance metrics and develop action plans
Requirements: - 5+ years in Operations across multi-locations - Robust understanding of retail software and hardware - Proven leadership capabilities and execution discipline - Experience in managing multinational customer relationships - Bachelor’s degree in a technical discipline required
Elevate customer operations by applying your leadership skills and technical expertise in this pivotal role.#J-18808-Ljbffr

📌 Customer Operations Leader In Montreal Winnipeg (Canada)
🏢 NCR Voyix
📍 Canada