- Creates qualified technical project and user documentation, including systems and operational procedures
- General Skills Experience in the creation of technical project and user documentation, including procedures at the specified experience level
- Experience with a wide range of technical writing methods, tools and techniques and knowledge of industry standards and best practices
- Knowledge and experience in developing on-line documentation
- Knowledge and experience with at least one platform
- Knowledge and experience with communications protocols
- Knowledge and experience with tools for the creation, distribution and maintenance of project and user documentation
- Excellent verbal and written communication skills; presentation skills; and interpersonal skills
- Ability to communicate with cross functional teams (development, business, testers) and a wide range of audiences
- Ability to create a quick start guide covering the main steps a user will follow
- Ability to create a detailed configuration/administrative guide to users covering all details required
- Experience and ability to create a glossary or list of terms and definitions
- Experience with office automation suites, presentation tools, and at least one authoring package
- A team player with a track record for meeting deadlines
- Proficiency in English; Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards; Skilled at using standard technical writing tools such as Microsoft Office and/or Adobe Technical Communication Suite
- Strong knowledge and experience with documentation tasks for Azure cloud architecture and infrastructure design, familiar with networking, firewall, storage, backup and disaster recovery design.
- Experience in the creation and editing of technical project documents including architecture artefacts based on existing systems or design concepts from senior team members.
- Skilled at using standard technical writing tools such as Power Designer, Microsoft Visio, UML and/or Adobe Technical Communication Suite
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📌 Sr. Technical Writer (Toronto)
🏢 Source Code
📍 Toronto
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