Lead the service team at J.D. Irving as a Service Manager committed to operational excellence and customer satisfaction in Atlantic Canada's premier heavy-duty truck service operation. Drive improvement, build talent, and ensure safety every day.
This is a pivotal role for a Service Manager with leadership experience in heavy equipment, trucking, or automotive sectors. You will steer daily operations, manage productivity and workflow, and nurture the skillsets of technicians and shop leaders. Your focus on quality service will enhance relationships with customers and drive positive business outcomes.
Key Responsibilities:
• Oversee daily service department operations for efficiency
• Manage workflow and shop productivity to enhance satisfaction
• Support hiring, coaching, and development of staff




• Foster strong customer relationships through exceptional service
• Promote a safety culture and maintain a clean workplace
Requirements:
• Proven leadership experience in service-oriented fields
• Strong mechanical aptitude for service operations
• Excellent organizational and problem-solving skills
• Ability to build customer relationships effectively
• Relevant education, trade certification, or equivalent experience
Become a key figure in enhancing service performance and customer satisfaction at J.D. Irving, shaping the future of heavy-duty service operations.
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📌 Service Manager at J.D. Irving (Charlottetown)
🏢 J.D. Irving
📍 Charlottetown