Join FSET Inc. as a Support Analyst to provide robust technical support in Kenora, Ontario. This full-time hybrid position combines remote and onsite client assistance in a rewarding workplace. In this client-focused role, you will leverage your 2+ years of IT support experience to address a variety of technical issues across multiple platforms.

Your expertise in Microsoft 365, coupled with excellent communication skills, will enable you to effectively support our clients in sensitive sectors such as healthcare and law enforcement. Committed to excellence, you will be a crucial part of our Managed Services team. Key Responsibilities:

- Diagnose and resolve client support issues
- Offer IT support for various devices and applications
- Administer Microsoft 365 for managed clients
- Document all support interactions and resolutions
- Conduct in-person support at client facilities Requirements:
- Certified IT/technical training and experience
- Solid experience managing Microsoft 365 tenants
- Proficient in IT ticketing systems
- Class G driver's license required
- Bilingual English and French is an asset Serve clients effectively and enhance your technical skills with FSET's supportive team in Kenora.

📌 Support Analyst for Managed Services (Northeastern Ontario)
🏢 Push Operations
📍 Northeastern Ontario