Elevate your career with ABB as a Support Specialist focusing on Medium Voltage Drives. Engage directly with customers and enhance their experience through technical support and proactive service. This position requires solid technical skills and a deep understanding of Medium Voltage Variable Speed Drives.

With at least 10 years of experience and a degree in Electrical Engineering or Electronics, you will facilitate problem resolution and improve customer satisfaction. Your bilingual capabilities in French and English will also enable you to communicate effectively with a broad range of clients. Key Responsibilities:

- Execute timely technical support for customers
- Analyze issues using remote connections as needed




- Identify and report opportunities for service improvement
- Prepare detailed reports for customer acknowledgment
- Utilize systems to document work accurately Requirements:
- Bachelor's degree in Electrical Engineering or related field
- Minimum 10 years of experience in MV Drives
- Comprehensive knowledge of Canadian VSD systems
- Proficiency in Microsoft Office applications
- Fluent in both French and English for customer interactions Join ABB in making a significant impact in the world of technical support for industries.

📌 SUPPORT SPECIALIST (H/F) (remote)
🏢 BlackBerry
📍 Edmonton