Deliver exceptional customer service as a Customer Care Representative with Swish in Dartmouth, NS. Focus on creating seamless experiences while showcasing expertise in cleaning products. In this role, you will manage customer interactions efficiently while supporting daily retail operations at Swish.
Your responsibilities include taking orders, addressing inquiries, and ensuring customer satisfaction through effective communication and problem-solving. This is an excellent fit for individuals looking to grow in a people-centered setting with a focus on quality service. Key Responsibilities:
- Support daily store operations and customer engagement
- Take accurate customer orders efficiently
- Proactively reach out to understand customer needs
- Maintain prompt and accurate order shipping
- Provide solutions for customer complaints and concerns Requirements:
- Minimum 1-2 years of experience in customer service
- Familiarity with eCommerce platforms considered an asset
- Strong technical skills including MS Excel
- Detail-oriented with excellent organizational skills
- Professional communication and telephone etiquette Bring your passion for customer interaction to Swish and help elevate the customer experience.